Description

The Digital Production Associate position with Triptych is limited-term, with the potential to extend, full-time remote, and a support role for our digital programs.

In this role, you will be responsible for the production and execution of digital deliverables as determined by strategy set by Triptych leadership and strategists. If you thrive in a supportive role, enjoy working with a team, are a self-starter, and have strong time management skills, this is the perfect role for you!

A typical day in this role will consist of the following tasks (list is not exhaustive): 

• HTML coding and loading of client email content and landing pages
• Producing client-facing reports on the progress, status, and outcomes of projects 
• Interfacing with clients to conduct thorough and timely communication and troubleshooting
• Involvement in strategy brainstorming sessions with the full Triptych team 
• Conducting quality assurance checks on materials 

While this position is at this time a limited term role for the 2024 cycle, it is our hope that it may continue into the next election cycle with the opportunity for growth! 

Our values drive all that we do at Triptych and we know that our clients deserve strategy and advice informed by perspectives from a wide range of backgrounds and experience. To that end, we’re committed to the success of our employees, and we place a priority on recruiting and developing staff from all races, religions, sexes, national origins, ages, disability statuses, sexual orientations, gender identities, and military and veteran statuses.

Digital Production Associate Responsibilities

• Support Strategist and Triptych Leadership with the production and execution of client email programs. 
• Use HTML code to load, and send emails for a diverse set of clients. 
• Create, draft, and design landing pages using client CRMs.
• Produce client-facing reports on the progress, status, and outcomes of projects. This includes pulling and compiling fundraising reports from programs like NGP and ActBlue, as well as email stats from systems like NGP and Action Network. 
• Interface with clients to conduct thorough and timely communication and troubleshooting. 
• Assist Digital Strategist with project management on client accounts. This may include the following: organize and draft weekly call agendas, produce meeting minutes, and provide call recaps
• Conduct quality assurance checks on materials – this includes style, spelling, grammar, and HTML
• Participation in strategy brainstorming sessions with the full Triptych team 
• Serve as back-up email drafter in high volume times

Compensation and benefits

This is a remote position and is full-time through at least December 31, 2024. Compensation is $4,500 per month.

Triptych Strategies offers a generous benefits package, which includes unlimited paid vacation (all benefits-eligible employees are required to take two weeks of vacation per year), six days of personal/sick time, an employer sponsored 401k, a one-time $1000 bonus for home office equipment, and health reimbursement arrangement.

This position also offers access to the healthcare concierge service, TouchCare. TouchCare helps members navigate the complexities of the US healthcare system while saving time, money and frustration, and provides direct access to providers for quick medical and mental health needs.

Requirements

Qualifications

• At least 6 months experience as staff, organizer, or intern on a campaign with a digital role or at a digital consulting firm for Democratic political campaigns, political committees, and/or like-minded organizations.
• Strong writing and editing skills, with an eye for grammar, spelling, and punctuation.
• Experience using CRM’s like ActBlue, NGP, Every Action, and Action Network, specifically when it comes to targeted email tools and functionalities.
• Basic HTML coding skills
• Extremely well-organized and detail oriented while moving in a fast-paced environment.
• Strong time management skills with the ability to prioritize and work efficiently in a remote work environment.
• Strong writing and editing skills, with an eye for grammar, spelling, and punctuation.
• A passion for storytelling and finding narratives that connect the dots and build community between our clients and their supporters.
• Enthusiasm for using the Internet and online tools to reach people where they are, meet goals, and create community!

Additional skills are a bonus, but are not required:

• Previous experience managing clients 
• Previous experience producing fundraising, mobilization, and organizing focused copy for email or social media
• Graphic design and/or video editing skills, including familiarity with Adobe Creative Suite and Canva.
• Basic domain and website management experience with programs such as SquareSpace, WordPress, and Wix.

Applications submitted by February 28th will be given priority treatment.